PA Network Scotland

Knowledge base

Here we will bring you regular bite size modules of information on a variety of topics governed predominantly by you. This will grow with the PA Network and we will try to accommodate the needs of the Network members.  

Please use the search function to look up key topics and if there are any areas you would like to see included please contact us. Where links to external sources are included, we recommend checking these links to ensure information is up-to-date and still relevant to your use.


The Individual Training Account from Skills Development Scotland offer up to £200 towards to eligible individuals.  More information can be found below including details of how to access and what might be covered.

The SSSC has developed an online resource to signpost the support available for developing communication skills.  It is called ‘Communication skills for caring’. The resource includes reference to local, national and on line support for workers who want to develop their literacy skills. There are also sources of support designed for people whose first language isn't English.

Research and development of this resource was done in response to employer feedback indicating that they would value guidance on how to support workers to develop core skills in literacy.

Please let us know if you find it useful!

Not the nicest subject in the world but it is something that many PA employers, families and PA's will have to face. The Palliative and End of Life Care Educational Framework Enriching and Improving Experience was developed by NES and SSSC to support the learning and development needs of the health and social services workforce.

To find out more click on the following link -

To support people with dementia, their carers and people working in the field of dementia, Health Scotland, in partnership with Alzheimer Scotland, have produced a range of free dementia resources which you can view and download by clicking on this link -

All new for 2018, these books and DVDs provide a range of information and advice based on the experiences of people with dementia and their carers.  

If you would like to order free hard copies of any of these dementia resources, please call the Alzheimer Scotland 24-hour Dementia Helpline on 0808 808 3000.

The PA Network Scotland was pleased to work with Glasgow Centre for Inclusive Living and the SSSC in producing the PAssport to Independent Living book highlighting the great work that PAs do and the relationship they have with their employers and SDS.

Future Learn Course

This Future Learn online course is designed to help you choose the right personal assistance relationships for you, whether you’re a disabled person or a personal assistant. It’s based on new evidence about the close working relationship between disabled people and their support workers – and how to improve it.

For more information click on the following link -



Throughout Scotland, adults are at risk from all kinds of harm.  Harm can be physical, psychological, financial or sexual.  Harm can also mean neglect.

Ten good reasons to join a Trade Union....

Having researched and consulted with a wide number of people regarding this issue we feel it is important to publish some information regarding a topic that is becoming more and more common today.


This Code of Conduct for Personal Assistants is intended for people who work in a paid support or caring role and to provide guidance - especially for those who may be new to the care industry.

Dealing with a Seizure (fit)

It is often frightening witnessing someone having a seizure especially if you don’t know how to deal with it. We have brought this Top Ten Action Points from the Epilepsy Society which will help when faced with a seizure. Generally a seizure is not a medical emergency and usually once the convulsions stop recovery is quick.   The best advice seems to be ‘Stay Calm’ but if any doubt phone for medical assistance.

  • Stay Calm
  • Look around – check that the person is in a safe place, do not move them but move objects away from them if possible
  • Note the time when the seizure started
  • Stay with them
  • Cushion their head with something soft especially if they have collapsed to the ground
  • Don’t hold them down
  • Don’t put anything in their mouth
  • Check the time again – if a convulsive seizure doesn’t stop after 5mins, call an ambulance
  • After seizure has stopped, put them into recovery position. Check breathing returns to normal, check nothing blocking their airways. If breathing sounds difficult call for an ambulance
  • Stay with them until fully recovered

Please refer to  for updated further information.

There is nothing specific for PAs around medication as some of you will and some of you won’t do this as part of your role.

If your job includes moving, lifting and assisting your employer you should receive training and then regular refresher training to keep both you and your employer safe.

Useful links to check symptoms are below – but please be aware these are general and not condition specific and should not replace procedures your employer already has in place.

It’s hard trying to strike the balance between healthy, nutritious and varied diet when cooking for yourself let alone someone else.

Do you want to find out more about Self Directed Support legislation and the principles? Our learning partner The Open University (OU) has updated its online Foundations for Self Directed Support in Scotland and it is structured as follows:

This is a guide to your basic employment rights when employed as a Personal Assistant and your responsibilities if employing a Personal Assistant.

Click on the link to view the new look SDSS website which contains lots of useful information on Self Directed Support

The SSKS website contains lots of information and support for PA's and they have recently added new resources to their self-directed supprt portal.  For more information click on the link below - 

The role of Personal Assistant is unique as your employer is your supervisor, manager and HR officer all in one!  So what do you do if you experience a problem at work; your employer asks you to do something you don’t think is reasonable?

 Here are some links to other organisations that can provide help and support for PAs.

Stay informed

Contact me with regards to PA Network updates and upcoming events in my area.

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01563 522551

A joint project by Workers Educational Association Unison Scottish Government